Cell Phone Text Messaging Needs to Become Your New Friend!
By Wilbur Seitzinger Jr, Senior Disability Advocate
Before Your Hearing: What to Expect
You should be aware that the Social Security Administration now requires that certain documents be electronically signed by you before you can attend your scheduled disability hearing. These electronic documents are simply updates of documents that you have previously signed with our office and are required by the judge. We will send these electronic documents to you via a text message to your cell phone, which will require you to click on the link and electronically sign them.
Other Times We May Text You
There are other situations in which we may also text you to electronically sign documents. These include when you have another attorney or advocate that you no longer wish to represent you, and when the Social Security Administration has advised us for some mistaken reason (yes, they do make mistakes!) that you no longer want us to represent you when you in fact still do.
We’re Here to Help
We understand that it is sometimes hard to navigate text messaging and electronically signing documents. Please feel free to reach out to us with any questions that you may have about these requirements, as they are most important to the successful handling of your Social Security disability claim.
Frequently Asked Questions
What if I don’t have a cell phone or can’t receive text messages?
Contact your DHG Senior Advocate as soon as possible so we can discuss your options and make sure your documents are handled before your hearing date.
What if I accidentally delete the text or miss it?
Call our office right away at 800-800-3332. We can resend the document and make sure you’re still on track.
How do I know the text is really from DHG and not a scam?
The link we send will only require you to review and sign documents related to your case. If you’re ever unsure, call us directly to confirm.
This piece was written and fact-checked by Wilbur Seitzinger Jr. Wilbur Seitzinger Jr is a Senior Disability Advocate at Disability Help Group with years of experience guiding clients through the Social Security disability claims process. The information in this article reflects current SSA requirements and DHG office procedures as of the date of publication.
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