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Disability Help Group
SMS Terms and Conditions

The Disability Help Group SMS service (the “Service”) is operated by Disability Help Group LLC (“Disability Help Group”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. We may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you have opted in, the Service provides updates, alerts, information, appointment reminders and other claim notifications (e.g., claim status changes) from Disability Help Group via text messages through your wireless provider to the mobile number you provided. Message frequency varies. Text the single keyword command STOP to 86797 to cancel at any time. You’ll receive a one-time opt-out confirmation text message. For Service support or assistance, text HELP to 86797 or email help@dhg.local.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to maintain accurate, complete, and up-to-date information with us related to your receipt of messages. 

You agree to indemnify, defend, and hold us harmless from any third-party claims, liability, damages or costs arising from your use of the Service or from you providing us with a phone number that is not your own.

You agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information provided by consumers. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing consumers, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, we may share aggregated demographic information with our partners that does not contain personally identifiable information.

View our Privacy Policy